Terms And Conditions

Effective Date: 01/08/2023

Welcome to Home Scan! These Terms and Conditions ("Terms") govern your use of our website www.homescansurveyors.com ("Website") and the services we provide. By accessing or using our Website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our Website and services.

Website Use

1.1. Eligibility: You must be at least 18 years old to use our Website and services. By using the Website, you confirm that you are of legal age.

1.2. License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for personal, non-commercial purposes. You may not use our Website for any illegal or unauthorized purpose.

1.3. Intellectual Property: The content on our Website, including but not limited to text, graphics, images, logos, and software, is protected by copyright and other intellectual property laws. You agree not to reproduce, modify, distribute, or create derivative works based on our Website content without our explicit permission.

1.4. Prohibited Activities: You agree not to engage in any of the following activities while using our Website:

Violating any applicable laws or regulations.
Attempting to gain unauthorized access to our systems or interfere with the Website's security.
Uploading malicious software or viruses.
Interfering with or disrupting the operation of the Website.
Collecting other users' personal information without their consent.
Engaging in any activity that could harm our reputation or the integrity of our services.

Quotes and Services

2.1. Quotes: We may provide quotes for our property surveying services through the Website. These quotes are based on the information you provide and are subject to change upon further evaluation. The quotes are for informational purposes only and do not constitute a binding agreement until you formally engage us to perform the services.

2.2. Service Engagement: If you wish to proceed with our property surveying services, you must contact us to formalize the engagement. Engaging our services will require a separate contract and agreement.

2.3. Accuracy of Information: You agree to provide accurate and complete information when requesting quotes or engaging our services. We are not responsible for any inaccuracies or errors resulting from incorrect information provided by you.

Privacy

3.1. Personal Information: We collect, use, and disclose your personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we handle your personal information.

Limitation of Liability

4.1. Our services are provided "as is" without any warranties or representations, express or implied. We do not guarantee the accuracy, completeness, or timeliness of the information on our Website. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Website or services.

4.2. Indemnification: You agree to indemnify and hold us harmless from any claims, losses, liabilities, expenses, and damages arising from your violation of these Terms or your use of our Website or services.

Modifications

5.1. We reserve the right to update, modify, or discontinue our Website and services at any time without prior notice. We may also revise these Terms from time to time. The updated Terms will be effective upon posting on the Website. Your continued use of our Website following the posting of changes to these Terms constitutes your acceptance of such changes.

Governing Law

6.1. These Terms and any disputes arising under or related to these Terms or the use of our Website shall be governed by the laws of the United Kingdom without regard to its conflicts of law provisions.

Contact Us

7.1. If you have any questions, comments, or concerns about these Terms or our services, please contact us at:

Home Scan Email: enquiries@homescansurveyors.com

By using our Website, you acknowledge that you have read, understood, and agree to these Terms.

Emma Richards

Dan was super responsive, very thorough and professional. I would absolutely recommend him for peace of mind and efficiency.

Stuart

Dan has been so helpful, i have had 2 surveys completed in the last 6 months, which have been incredibly detailed and informative. The communication via email is great and Dan has always been available for any queries or questions. I'd highly recommend homescan as the service has been second to none.

Dan Lee

Daniel is really good at communicating over email prior to the survey and afterwards. The survey itself was extremely detailed and really helpful with the points raised. Would definitely recommend HomeScan to anyone looking to purchase a property and we will use again should we ever need to.

Linda Cassidy

Incredibly professional, efficient and informative. Dan provided my husband and I with a huge sense of confidence to make a decision on whether to proceed or not with the purchase of a property built almost 200 years ago…. We will use his services again if required and would highly recommend his services.

Luis M. Ferreira

I had an absolutely fantastic experience with HomeScan. From start to finish, Daniel went above and beyond to ensure everything ran smoothly. Unfortunately, he was unwell on the day of the viewing and had to cancel, which was completely understandable. However, he worked through the weekend to ensure the report was delivered on time – an excellent reflection of his commitment and professionalism! The report itself was comprehensive, with over 200 images and clear, detailed text that highlighted even the smallest of issues. It was both easy to understand and packed with all the essential information. Thanks to this, we now feel far more confident in the property we’re buying, as we know exactly what we need to address and what potential risks it could pose. Throughout the entire process, communication was seamless, and responses to emails were prompt and efficient. I truly felt that our needs were prioritised, and I couldn’t be happier with the exceptional service and attention to detail. I would highly recommend Daniel & HomeScan to anyone in need of a reliable and thorough surveying service!

Michael Smith

Daniel has provided two surveys for me both of which have been detailed and thorough. He took many photos to evidence his findings in the reports which unfortunatley not all surveyors do. He's certainly worth considering as he's spared me from purchasing a home with a major defect that could have been extremely costly. I'd highly recommend him if you're in need of a surveyor.

Stace

I engaged Dan for a property I'm considering purchasing. What immediately stood out for me was Dan's knowledge, his speed getting back to me and answering questions, his willingness to accommodate specific areas I wanted special attention for the survey. Following his visit, I got a quick turnaround of results including a call to discuss his findings all within a week. Aside from this, Dan has continually explained follow on questions I have had. Including his professional advice on when specialist trades where further required. I would not hesitate engaging Dan in the future. My aim was to get as much information as possible prior to purchase and I feel I have that.

Todd

Dan is a very knowledgable surveyor who provided us a very detailed Level 3 survey which we are very pleased with. He was communicative, attentive and the report was very thorough. A good attention to detail. I would highly recommend him!

Sabina Plewa

Excellent service from Dan who went above and beyond and supplied us with a very thorough, well thought out report on the property we are in process of buying. Dan was very helpful from the start - offering advice on the best type of report suited to the property (Level 3 for 1900's Victorian terrace) - and all the way to the - walking us through the results of the survey and answering all our questions in a very knowledgable and accessible manner. If you are looking for quality survey I would wholeheartedly recommend HomeScan.

Plamen Ananiev

Daniel was very professional and proactive and provided an extremely detailed report in due time. Highly recommend!

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